Virginia Heyburn is back with another episode of Fintech Unleashed. On today’s episode, Virginia is joined by Joe Dugan, Strategic Advisor at Engage fi. Together, they explore the importance of operational efficiency, the challenges faced by banks and credit unions, and how channel optimization can enhance the member/customer experience and lead to significant cost savings. They also discuss the need for a customer-centric approach and practical steps financial institutions can take to improve service delivery.

Virginia Heyburn is back with another episode of Fintech Unleashed. In today’s episode, Virginia is joined by Dr. Art Harper, Engage fi’s Strategic Consultant, Payments, to explore the role of AI in payment decision making. They discuss how AI-driven solutions can streamline processes, enhance personalized offers to strengthen customer/member relationships, and even support financial literacy initiatives.

Virginia Heyburn is back with another episode of Fintech Unleashed. On this episode, she is joined by Anne Miela, Engage fi’s Vice President of Implementations to explore core modernization as an efficiency strategy. They discuss what makes core conversions unique in today’s landscape, how financial institutions can leverage them to drive efficiency, and the key steps to ensuring a core conversion delivers the desired results.